Payment & Delivery

PAYMENT
We offer the following payment options:
Direct bank transfer - Please use the order number as the purpose of the transfer. Your order will be sent to our account after receipt of the money.
PayPal - If you don't have a PayPal account, you can also pay with your credit card.

SHIPPING
We ship with DHL.
Since all editions are carefully and individually compiled, shipping within Germany generally takes around 8 days, abroad around 10 days.

DELIVERY COSTS
Germany free of charge

€ 13,99: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Spain, UK
€ 26,99: Switzerland
€ 29,99: Albania, Andorra, Belarus, Faroe Islands, Georgia, Iceland, Liechtenstein, North Macedonia, Norway, Serbia, Turkey, Ukraine, Vatican
€ 30,99: Russian Federation
€ 36,99: USA
€ 37,99: Armenia, Azerbaijan, Canada, Israel
€ 42.99: People's Republic of China
€ 45,99: All other countries

RETURNS
The customer pays the shipping and costs of return. We recommend using a national shipping service including tracking number, as we are not liable for lost shipments. The buyer bears the resulting costs.
Please send the products to be returned to the following address:

die blaue Olga
c/o Bootshaus Café
Marienburger Str. 49
10405 Berlin
Germany

SERVICE
If you have registered in our system, you can track the status of your order in your customer login . If you haven't received a notification, please check your spam folder or email us: shop@katmenschik.de.